Products supplied and promoted on this website are 100% authentic and bought from a certified dealer. The content of the product manufactured by the third party is entirely responsible for the production. The website afrobeautyplaza.nl is not liable for any damages caused by the ingredients or content of the product.
Q. How can I contact the company?
A. Website: www.crownblue.nl
Email: [email protected]
One of out customer service agents will get back to you within 24 hours.
Q. What should I do if my promo code does not work?
A. Try to refresh your page. If that doesn't work please try to open another search window and type in your promo code again.
Q. Can promo codes be used in combination with another online discount offers?
A. No. Each discount or promo codes cannot be used as a combination in 1
Q. I would like to buy the products in bulk, what is the procedure or that?
A. Please contact us at [email protected] Do remember to put "large order" in the subject line.
Q. How do I cancel my order?
A. Orders can be canceled within 2 hours after the order has been placed. Please Contact us on: [email protected] Please mention the following details in your mail: name, address, date & order number.
Q. What shipping options are available?
A. The company has signed a contract with different logistic company Post NL. All shipments will be carried out by post NL.
Q. Does Crown Blue ship internationally?
A. Yes, but it will depend on the logistics company due to the fact of some countries import policies, certain products can be banned to send. For more information or any such order mail to [email protected], so the company can provide any information regarding the products and promotion.
Q. What is the return policy?
A. Due to many bad experiences in the past, Crown Blue does not accept any returns. In case of a order that was placed wrong. The customer must notify us through mail ([email protected]) within 48 hours after receiving there order. The order will only be taken back of the product had not been opened and used and is in its sent state.
Q. What type of payments do you accept?
A. We accept (Debit or Credit) hosted by IDEAL & PayPal
Q. Why is there a price fluctuation with products?
A. The reason why there is a price fluctuation with products is because most of the products are manufactured in USA and China. The purchasing is made in Dollars, the rate can be high or low depending on the present day.
Q. How can I give comments, feedback or file a complaint?
A. Through the website, on the home page there is an option of contact us, customers can add their name, Email and subject description with their message in the box.
Q. How do I know if the product is suitable for my skin?
A. Its advice to test the product on a patch or your skin. Skin products can be sensitive depending on your skin, before any purchase we recommend clients to read instruction and ingredients. We advise clients before purchasing any skin product, it is recommended to read before using.